100745
Leveraging my Customer Service expertise, I deliver business analysis that prioritizes user needs and data-driven solutions. I excel at translating complex business requirements into clear technical specifications, driving process optimization and strategic growth within dynamic technical domains.
Bring to the table win-win survival strategies to ensure customer satisfaction and problem solving. Keep records of customer interactions, process customer accounts and manage email communication.
Assist in training new hires with process knowledge and queries
Research, analyze, and resolve customer issues accurately and quickly by using appropriate tools and resources to assess situations and create resolutions while maintaining ownership of the issue.
Sourced and strategised college reviews from alumni network and social media influence. Published the reviews on Shiksha.com website in time and over achieveing target. Celebrated as a "Star Performer" by the management.
Major: Electrical, Minor: Electronics
Apart from being a user of web development, I enjoy most of my time binging. I also find myself to be a music aficionado.
When forced indoors, I follow a number of sci-fi and fantasy genre movies and television shows and I spend a large amount of my free time exploring the latest technology advancements.
I also find solace in clicking photographs on the streets as long as its not too noisy.